{"id":290,"date":"2019-05-06T20:59:52","date_gmt":"2019-05-07T00:59:52","guid":{"rendered":"https:\/\/2019.hamilton.wordcamp.org\/?post_type=wcb_session&#038;p=290"},"modified":"2019-07-31T19:31:53","modified_gmt":"2019-07-31T23:31:53","slug":"how-to-empower-clients-to-use-their-websites-and-client-proof-them-at-the-same-time","status":"publish","type":"wcb_session","link":"https:\/\/hamilton.wordcamp.org\/2019\/session\/how-to-empower-clients-to-use-their-websites-and-client-proof-them-at-the-same-time\/","title":{"rendered":"How to empower clients to use their websites &#8211; and client-proof them at the same time"},"content":{"rendered":"\n<p>Have you ever had a client insist on having admin access to their website? They own it, so they have that right\u2026but how long did it take before they called you to fix what they broke once they logged in?<\/p>\n\n\n\n<p>While clients who break their own sites are guaranteed revenue, those calls never come at a convenient time and are ALWAYS urgent.<\/p>\n\n\n\n<p>So what can we do to both empower our clients and make sure their sites continue to run well?<\/p>\n\n\n\n<p>This talk will present several ideas for ways that we can do just that, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Helpful plugins<\/li><li>How to train a client in WordPress<\/li><li>How to set user permissions<\/li><li>How to set pricing for fixing mistakes<\/li><li>Creating a user manual<\/li><li>Other tips for managing the client relationship<\/li><\/ul>\n\n\n\n<p>Attendees will leave with some good ideas and action items to better help clients help themselves\u2026or not. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever had a client insist on having admin access to their website? They own it, so they have that right\u2026but how long did it take before they called you to fix what they broke once they logged in? While clients who break their own sites are guaranteed revenue, those calls never come at &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/hamilton.wordcamp.org\/2019\/session\/how-to-empower-clients-to-use-their-websites-and-client-proof-them-at-the-same-time\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How to empower clients to use their websites &#8211; and client-proof them at the same time&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13234268,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1559421000,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"https:\/\/t.co\/QYQf1yQ8xa","_wcpt_session_video":"https:\/\/wordpress.tv\/2019\/07\/26\/michelle-ames-how-to-empower-clients-to-use-their-websites-and-client-proof-them-at-the-same-time\/","_wcpt_speaker_id":[271],"footnotes":""},"session_track":[13411],"session_category":[],"class_list":["post-290","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-track-1","entry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paqJhZ-4G","session_date_time":{"date":"June 1, 2019","time":"4:30 pm"},"session_speakers":[{"id":"271","slug":"michelle-ames","name":"Michelle Ames","link":"https:\/\/hamilton.wordcamp.org\/2019\/speaker\/michelle-ames\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/290\/revisions"}],"predecessor-version":[{"id":510,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/sessions\/290\/revisions\/510"}],"speakers":[{"embeddable":true,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/speakers\/271"}],"author":[{"embeddable":true,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wporg\/v1\/users\/michelleames"}],"wp:attachment":[{"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/media?parent=290"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_track?post=290"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/hamilton.wordcamp.org\/2019\/wp-json\/wp\/v2\/session_category?post=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}